FAQs
What types of payment do you accept?
We accept all major forms of payment, including all types of credit & debit cards: MasterCard, Visa, Google Pay and Apple Pay.
Is my personal information secure?
Your personal information is always secure. We use SSL security to ensure all your personal information is encrypted. We do not store any credit card information or private details.
How can I check the status of my order?
Upon placing your order, please allow 1 to 3 days to have your order processed. Once your order has been shipped, you will receive a notification via email with the tracking number.
Can I cancel or make changes to my order?
To cancel or make changes to your order, please contact us via email at hello@seekingsukoon.com within 3 business hours. We are unable to cancel or make adjustments to orders that have been shipped out, however feel free to drop us a message and we'll see what we can do.